CORT Case Study: St. Jude Children's Research Hospital

With a world-class post-doctoral research fellowship, St. Jude needed the furniture to match its reputation.

St. Jude Children’s Research Hospital’s postdoctoral fellowship consistently provides an unmatched experience for participants, but housing for their 6-to-12 month stay did not match the program’s reputation for excellence. St. Jude needed an asset management partner to ensure a pleasant stay for these researchers. Over 10 years of buying and replacing furniture on an ad-hoc basis translated to an inconsistent look and quality discrepancy in each apartment. And the problem went beyond aesthetics. When a piece of furniture was broken or worn out, a St. Jude employee would have to take time out of their busy schedule to fix or replace the asset. With no ongoing budget for furnishings and repairs, every furniture issue also presented the challenge of where the repair costs should be allocated in the budget.