CORT Responds to
Updated: March 22, 2021
We are excited to see the country start to reopen. We will do our part to make this a safe transition for our employees and our customers and will open our physical locations to the public as the government officials make changes in the markets we are in. This will be a fluid transition and we will keep our store locations updated here with all changes as they happen.
For those locations not opening to the public just yet, we are still open for ordering online and delivery Monday through Friday.
For the most up to date information regarding COVID-19 please go to the CDC Website.
As our company responds to COVID-19, the safety and wellbeing of our customers, employees and partners is always our top priority.
We are closely monitoring the guidance of the World Health Organization (WHO) and the Centers for Disease Control (CDC) regarding the Coronavirus (COVID-19).
Our goal is to meet our customers’ needs while doing our part to take proactive measures to help keep everyone safe.
In order to maintain a safe environment and address customer concerns:
We have enhanced the process and frequency used to clean our furniture before and after each rental. We are paying special attention to touch points such as chairs, drawer handles, hard surfaces, lamp switches, upholstery and mattresses.
We continue to have our delivery teams clean and disinfect our product thoroughly upon arrival with additional focus given to surfaces and high touch areas.
In both our Housewares and Party Rental operations we continue to conform to local and state health laws regarding the processing of tableware, dishes and linens, which includes using industrial sanitizers in our machines used to clean our products.
We are cleaning our facilities frequently with recommended sanitizing products.
We are taking steps to ensure the welfare of our employees by following CDC recommended personal health practices which include instructing employees who feel ill to stay home and consult their healthcare providers.
For more information, please see updates from Jeff Pederson, President and CEO of CORT:
CORT Residential & Workplace Furniture Rental
We continue to closely monitor local, state and federal requirements and will make changes to our locations as required. Currently, all of our showrooms are open.
To review our CORT Clean Certified™ model, please click here.
We are open for business online at cort.com and by phone as well.
CORT Furniture Outlet
We continue to closely monitor local, state and federal requirements and will make changes to our locations as required. Currently, all of our furniture outlets are open.
We are open for business online at cortfurnitureoutlet.com and by phone as well.
We are open for deliveries Monday through Friday from all our furniture outlets and we are available for pickups and in-store shopping.
As vaccine distribution continues, we, and hopefully you, are feeling growing optimism and excitement for our industry. Trade show, meeting and live event activity is quickly picking up with the gradual reopening of states across our great country. We will continue to provide support and resources to aid in the safe resurgence of larger live gatherings, updating materials and processes as needed to ensure we are aligned with the latest expert guidelines from the Centers for Disease Control (CDC).
All of CORT Events’ facilities are open with full service capabilities, with enhanced sanitization techniques and additional precautionary measures in place to ensure your and your clients’ peace of mind.
There’s no doubt we still have a lot of hard work ahead of us, but CORT Events is here with you every step of the way.
Damon Ross, Senior Group Vice President, CORT Events
CORT Party Rental
At this time when the news is dominated by Coronavirus, I wanted to personally reach out and let you know that we are vigilantly following our current FDA mandated protocols and have added additional measures. The safety of our customers and employees is always our top priority.
What we are doing to ensure the health and safety of our employees:
Our Safety & Security Team is continually monitoring the situation and has been providing our employees with updated tips and guidance from the CDC and local health authorities on healthy workplace habits.
As always, we are taking steps to ensure the welfare of our employees. This includes instructing employees who feel ill to stay home and consult their healthcare providers.
We have hand sanitizer stations throughout our warehouse locations and delivery vehicles readily available for our employees to use.
As an extra safety precaution, we have mandated the use of surgical gloves for all operational employees while carrying out their daily duties.
For more information, please read a letter from Phil Heidt, Area Manager:
As of March 22, 2021:
CORT Party Rental Showrooms are open to the public by appointment only
We are still operating and will fulfill all current and future orders for our customers
We are accepting appointments via Zoom and Facetime, Monday through Saturday
Our Team can be reached by phone at 425-953-1444 or email us
CORT Global Network
As CORT continues to closely monitor the global developments related to the Coronavirus (COVID-19), our first priority is to maintain the health and safety of our clients and employees. As such, we have implemented enhanced protocols based on the latest information provided by the CDC.
The CORT Global Network’s efforts are guided by local and national government counsel as well as the best information available from health authorities around the world (WHO, CDC, etc.). CORT is maintaining open lines of communication with our global partners as we all work to adapt to this very fluid situation.