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CORT Case Study: The Brill Company
The Challenge
Vice President of Sales for The Brill Company, Bill Shaub was looking for a solution to meet a broad request from the University of Notre Dame. Knowing that his team had less than 48 hours to fulfill this request, Mr.Shaub turned to CORT.
The Solution
With little time to spare between the request coming in and the expected delivery, the CORT Higher Education team jumped into action to supply over 250 chairs ahead of students' arrival on campus.
The Result
To provide the best customer service experience, CORT's team used "out of the box" thinking while working with The Brill Company to deliver the chairs in less than 48 hours of the original request. So far, the response from the Notre Dame staff has been positive.
"From working through the initial process of finding a solution and the truck being loaded, I couldn't be happier! We were able to get the chairs into Notre Dame before any students arrived, and the staff seemed very happy."
Bill Shaub, Vice President of Sales, The Brill Company
About The Brill Company
For over 70 years, The Brill Company has offered experience and dedication to meet today's world's ever-changing demands. They are a traditional, modular, and custom-designed furniture vendor that brings quality products with lasting value to all their customers.
Explore additional case studies:
Capital Factory
With a brand new floor of coworking space, Capital Factory leaned on CORT to deliver a flexible way to provide quality workspace furniture to entrepreneurs.
Andy Roddick Foundation
With summer staff expansions and an annual spring fundraising gala, the Andy Roddick Foundation chose CORT as their multi-purpose furniture provider.
Home Star Staging
Home staging pro Karen Otto turned to CORT to deliver quality service, stylish furniture and a customized solution for her home staging business.
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